Shipping & Returns
How Much is Shipping and Who Is Your Carrier?
Shipping within the continental US is $3.00. We use USPS and will provide tracking information once the item has been shipped.
What if I Need My Packaged Shipped Faster?
We can ship via USPS Priority Mail. The cost within the US is $5.00. If you need it quicker, contact us at email@example.com or give us a call at (888) 963-9085.
When Do You Ship?
Our products are handmade and usually made when you place your order. Typically, it takes about 2-3 business days to have your product shipped out of our studio in Northern California.
Do You Ship Internationally?
We do so with pride. International shipping is $6.00 but we cannot provide tracking information. Shipping to international locations usually takes 10-15 business days so please plan accordingly.
What is your return policy?
We accept returns within 15 business days, unless item is deemed defective.
We gladly accept exchanges within 30-days, simply return the item along with instructions on what you would like to exchange for. Please include $4.00 for shipping and handling of your exchange.
The Rusted Key
500 Boulevard Park East
Mobile, Alabama 36609
If you are unhappy with your purchase, please contact us at firstname.lastname@example.org or give us a call at (888) 963-9085.