Shipping & Returns

How Much is Shipping and Who Is Your Carrier?

Shipping within the continental US is $3.00.  We use USPS and will provide tracking information once the item has been shipped.

What if I Need My Packaged Shipped Faster?

We can ship via USPS Priority Mail.  The cost within the US is $5.00. If you need it quicker, contact us at or give us a call at (888) 963-9085. 

When Do You Ship?

Our products are handmade and usually made when you place your order.  Typically, it takes about 2-3 business days to have your product shipped out of our studio in Northern California.

Do You Ship Internationally?

We do so with pride.  International shipping is $6.00 but we cannot provide tracking information.  Shipping to international locations usually takes 10-15 business days so please plan accordingly.

What is your return policy?

Life is complicated enough so we make our return policy easy for you!

We accept returns within 15 business days, unless item is deemed defective.

We gladly accept exchanges within 30-days, simply return the item along with instructions on what you would like to exchange for. Please include $4.00 for shipping and handling of your exchange.

Mail to:
The Rusted Key
500 Boulevard Park East
Mobile, Alabama 36609

If you are unhappy with your purchase, please contact us at or give us a call at (888) 963-9085.