Returns Made Easy
You may return most new, unopened items (meaning not used or worn) within 30 days of delivery for a full refund (less shipping). We'll will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within five business days of us receiving your package, however, in many cases you will receive a refund more quickly. This time period does not include the transit time for us to receive your return from the shipper (5 to 10 business days).
If you have a question about a return, please Contact Us with your order number and details about the product you would like to return.
We can only ship within the US at the moment. We hope to be able to ship internationally within the near future.
When you place an order, you will have two options based on what you are purchasing. For all NON furniture items the ground shipping fee is $3.95, for all furniture products it is based on the weight, the cost will be displayed based on the product you chose. Choose the correct shipping, as non of the furniture is $3.95 to ship. We appreciate your understanding, if by chance you chose the wrong shipping on a furniture piece the difference will have to be paid prior to the item shipping.
Thank you for choosing The Rusted Key!