Shipping & Returns

the-rusted-key-shipping-returns.jpgReturns Made Easy

You may return most new, unopened items (meaning not used or worn) within 30 days of delivery for a full refund (less shipping). We'll will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within five business days of us receiving your package, however, in many cases you will receive a refund more quickly. This time period does not include the transit time for us to receive your return from the shipper (5 to 10 business days).

If you have a question about a return, please Contact Us with your order number and details about the product you would like to return.



Shipping

We can only ship within the US at the moment. We hope to be able to ship internationally within the near future.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Thank you for choosing The Rusted Key!